For the convenience and service of all those who wish to buy from our online store, we have the following alternative payment methods:
●By debit or credit card charge (Visa, Mastercard, Maestro, Diners Club, Discover Network, American Express). MOLONISCO in cooperation with the bank [bank name] has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks.
●Cash on delivery at the time you receive the products. The extra charge of cash on delivery is € 2.00 + VAT. with the transport ACS COURIER.
●By depositing in a bank account by sending a photo or a copy of the bank payment receipt via e-mail to info@eshoppingavenue.com. The sending of the photo or the copy of this receipt precedes the execution of the order.
BANK: ALPHA BANK
Account number: 182002002006229
IBAN: GR5001401820182002002006229
Beneficiary Name: MOLONISCO LTD
Returns / Changes Policy
In case for any of the following reasons you wish to return or change all or part of the order, fill in the form posted here (Return Form) with the required information and the reason for the return and send it by e-mail within 14 days at info@eshoppingavenue.com.
You can also contact by phone to return or change the service phone 2108972971.
Reasons for Returns / Changes
The reasons for returning an order or part of it can be the following:
●Sale of incorrect products or poor quality or defective (error in receiving the order, invoicing, shipping, with poor packaging, etc.) through the fault of MOLONISCO. In this case we charge the return shipping with the company ACS and we change the products with new ones or we return the money of the net amount of the order back, through bank deposit within 10 days.
●Desire to change the size of the product or desire to replace it with a new code. In this case we charge the return shipping with the company ACS and we change your products with new ones.
● Exercising the right of withdrawing. In this case you must contact our company by phone at the service telephone 2108972971. In this case, you will be charged for the return shipping with any transport company you wish and we will refund your money by bank deposit within 10 days.
Return / Exchange Conditions
A necessary condition is that the product is in its original packaging and in the same excellent condition, i.e it has not been damaged or damaged, in which you received it. The acceptance or not of the return, will be done after first quality control by our company and the condition of the returned product is assessed. The return of the product should contain the retail receipt and the special markings of the product. Refunds are made only by bank deposit from our company to you in the bank account you have declared in the above return form.
Cancellation Policy
In case you wish for personal reasons to cancel your order before the production starts by us and it is sent, you must contact us and inform us of your decision
by phone at 2108972971 or by sending an e-mail to info@eshoppingavenue.com
within 2 hours from the time you placed your order