General Terms & Conditions

Each order is received online by completing and sending the relevant Order Form. You can consider that your order has been received from the moment you receive via email relevant update of the order status. During the processing of each order, the stock availability of the products you ordered is confirmed again.

In case the availability or delivery time differs from the one indicated on the product page, you will receive a relevant information, either by phone or by e-mail at the address stated during registration.

You are obliged to check all the details of your order during the Order Preview and to inform us (no later than 2 hours from the time of receiving the electronic order completion notification) by phone or in writing for any mistake or change
which you desire.

Before sending the Order Form, be aware of the following information:

  •  The listed prices of the various products that are printed on the pages of the online store eshoppingavenue.com include the legal VAT.24%
  •  The various product offerings may be valid until stock until stocks runs out. In case of low / limited availability of product stock that has been offered, the eshoppingavenue.com online store reserves the reasonable right to execute the relevant orders based on the satisfaction of as many of its customers as possible, i.e orders registered by different / separate users.
  •  Our company strives to provide you with high quality services daily. The eshoppingavenue.com online store, in the context of good faith, is not responsible and is not responsible for any errors in features, photos and product prices listed on the eshoppingavenue.com website and can not guarantee that there will be no errors for any reason during import and / or updating the characteristics and / or price of a product.
  •  In the context of good faith and for your own protection, please, if you find that a product is offered at an unusually low or high price in relation to its market value, but also described with unusual features, before proceeding with its order, contact the Department. Customer service.
  •  The online store eshoppingavenue.com provides the user with the ability to order the products that are available, through the online store and receive the products through the relevant available shipping methods. In particular, the customer can choose through the online store the product / products he wants, as well as the way of sending and paying for them.
  •  In case it is found that a user abuses the possibility of payment by cash on delivery (eg repeated order of items through the online store and non-receipt of them, etc.), the latter may reject and refuse the order of that user through the ability to pick up from the store.


Force majeure

Our company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the fault of the company or due to force majeure and will be entitled to an extension of execution time.

Ostensive examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last
more than 2 months, this Contract may be terminated by any party without compensation.


Modification of This Terms

The company reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect as soon as this text is notified of any change. If any part of this Convention is found to be void or unenforceable by a court decision, the remainder of the Convention shall remain in force. The company may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations.


Existing, applicable law

This Convention shall be governed by European and Greek law, in particular the laws governing matters relating to e-commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Athens.